Cookie Policy

Cookies are small text files that websites place on your device when you visit them. They allow the website to remember your actions and preferences over a period of time, so that you do not have to re-enter information each time you visit or move from page to page.

In addition to cookies, we may use similar technologies such as web beacons, pixel tags, local storage, and session storage. For simplicity, this policy refers to all of these technologies collectively as “cookies”.

AlphaPrime Technology is a software development company, not a broker, fund manager, investment adviser, portfolio manager, or regulated financial institution. This policy applies solely to the cookies used on our own website and software platforms.

Strictly necessary cookies: These cookies are essential for the website to function. They enable core features such as user authentication, session management, and security. Without these cookies, you would not be able to log in, access your dashboard, or complete purchases.

Preference cookies: These cookies remember your choices and settings, such as your preferred language, theme (light or dark mode), and dashboard layout. They allow us to provide a more personalised experience each time you return.

Analytics cookies: These cookies help us understand how visitors use our website so that we can improve it. They collect aggregated, anonymised information about pages visited, time spent, and navigation paths. We use this data to identify popular features and fix usability issues.

Marketing cookies: With your consent, these cookies may be used to deliver relevant promotional content and measure the effectiveness of our advertising campaigns. They may be set by us or by our trusted advertising partners.

Session cookies are temporary and are deleted from your device when you close your browser. We use session cookies to keep you logged in during a single browsing session and to maintain the security of your account.

Persistent cookies remain on your device for a set period or until you manually delete them. We use persistent cookies to remember your preferences between visits and to support analytics over time. Most persistent cookies expire within 12 months.

Some cookies are set by third-party services that we use to operate our website, such as payment processors, analytics providers, and email delivery services. These third parties may set cookies on your device when you interact with their content.

We do not control these third-party cookies and their use is governed by the respective providers’ privacy policies. We select providers who follow recognised privacy standards, but we encourage you to review their policies for more information.

You have full control over cookies. Most web browsers allow you to refuse cookies or alert you when cookies are being sent. You can usually adjust these settings in the “Privacy” or “Cookies” section of your browser’s settings.

If you choose to disable cookies, you may still browse our website, but some features such as logging in, completing purchases, and remembering preferences may not function correctly. Strictly necessary cookies cannot be disabled without affecting core functionality.

You can also clear existing cookies from your browser at any time. Clearing cookies will log you out of all sessions and remove any stored preferences.

For instructions on managing cookies in specific browsers, refer to the following official guides: Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge all provide built-in cookie management tools accessible from their settings menus.

On mobile devices, cookie controls are typically found within the browser app settings or the device’s privacy settings. Refer to your device manufacturer’s documentation for detailed steps.

Some browsers offer a “Do Not Track” feature that signals to websites that you do not wish to be tracked. Because there is no universal standard for how websites should respond to these signals, we do not currently alter our cookie practices in response to them.

You can, however, manage your cookie preferences directly through our cookie banner and through your browser settings as described above.

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. Material changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

For questions about this Cookie Policy or our use of cookies, contact us at [email protected].